GreenDisk does not have processing facilities or shipping relationships in Canada. As a result, the only service available to individuals and organizations in Canada is the Technotrash Pack-IT Service.

With the Pack-IT Service, you can recycle almost all the same technotrash but need to put the eWaste in your own box(es) and send it in yourself. Click here to learn more about the Pack-IT Service and what you can recycle.

How to order a Pack-IT Service?

Today, the GreenDisk online system is not set up to accept Canadian addresses. A GreenDisk service rep will need to do this for you. Please contact GreenDisk at 425-392-8700 or 800-305-3475.

What about in the future?

We are investigating opportunities for more local processing within Canada. We are working with partners to assist in the processing and transport process in several locations in Canada. This will enable us to offer GreenDisk's complete line of recycling services. We do not have an expected date of completion at this time; any updates will be made available through this site. Thank you for your patience and your commitment to recycling and the environment.

1. Price includes the box, shipping, and all processing and recycling.
2. Instructions to assemble the box: click on [Initial set up of TTC].
3. The Technotrash Can is designed as a collection box for residences, offices, and retail operations.

Technotrash Can - Standard

1. Total weight including the box must not exceed 50 lbs.
2. If weight exceeds 50 lbs., a minimum $25 surcharge will be assessed.
3. Box size is 12" x 14.25" x 15.5".

Technotrash Can - Tall

1. Total weight including the box must not exceed 100 lbs.
2. If weight exceeds 100 lbs., a minimum $50 surcharge will be assessed.
3. Box size is 12" x 14.25" x 25.5".

Returning your Boxes

1. Box folds down into a rectangle for returning.
2. Instructions to close the box and return your Technotrash Can: click on [Prepare TTC for Return].

1. Price covers processing and recycling.
2. You need to supply your own box.
3. You manage and pay for the shipping.

How do I order?

1. Order only one Pack-IT regardless of how many boxes you have. Charges are based solely on weight, not number of boxes.
2. Estimate the weight of each box to arrive at your total weight.
3. For any Pack-IT order over 25 lbs., put the number "1" in the Pack-IT service box (covers the first 25 lbs).
4. Put the total remaining weight in the "Additional Pounds" box.
5. Once you place the order, you will receive one label by email that can be printed multiple times if you have multiple boxes.
6. To uniquely identify your boxes, write-in (on each label) 1 of x number of boxes, 2 of x, etc.

Examples:

1. Box weighs 18 lbs. Order 1 Pack-IT service.
2. Box weighs 30 lbs. Order 1 Pack-IT service and 5 Additional Pounds.
3. There are 3 boxes. They weigh 18, 25, and 45 pounds, respectively. Total weight = 88 lbs. Order 1 Pack-IT service (covers the first 25 lbs.) and 63 Additional Pounds.

Sending in your Pack-IT

1. Once you place your order, you will receive an email receipt within a few minutes.
2. The email receipt will contain a PDF with a shipping label for each Pack-IT ordered. The shipping label is NOT postage-paid.
3. You manage and select any shipper you'd like.
4. Our facility zip code is 45420 for estimating shipping costs.
5. If you are sending in only media, we recommend checking out the USPS Media Mail Rate.

Your box should be packaged safely and ready to ship.

Note: Anything that can leak, is very sharp, or can break, should be packaged securely to minimize the impact on the workers opening the boxes for sorting.

If you want more information on closing the box, refer to the Returning your Technotrash Can Instruction Sheet for closing the "Pitch in for a Better Tomorrow" Box found in your original shipment or on the FAQ page. Attach the FedEx label to your box.

FedEx is GreenDisk's Technotrash Can carrier of choice:

Your box is being shipped FedEx Ground. If FedEx Ground regularly comes to your facility, you can give them the box without notifying FedEx in advance. Note: FedEx Express is a separate service and will not take your box.

If FedEx Ground does not come to your facility, you can either schedule a pickup or drop off your box at a nearby FedEx location ( find a convenient location ) or any FedEx Office (formerly Kinkos).

When scheduling a pickup on fedex.com, below are helpful steps to schedule your pickup online:

1. Visit the FedEx Ground Pickup Information page: https://www.fedex.com/grd/rpp/ShowRPP.do.
2. Fill out your pickup information including the Tracking Number from your FedEx label. The Tracking Number is located below the bar code on your label. There are three sets of numbers. The tracking number is the combination of the second two sets starting with 8674947. Make sure there is not a space between the two sets of numbers when inputting on the website.
   FedEx note regarding multiple packages: If you have more than one package, enter the tracking number for only one package and enter the total number of packages to be picked up in the "Number of packages" field.
3. After fields are filled out, click on the purple ‘Schedule Pickup’ button.
4. You will then land on the Pickup Confirmation page that will list a pickup confirmation number starting with PRP. We recommend copying and saving this pickup confirmation number for future reference if needed.

Note from FedEx regarding pickup days and times:

Business location:You can schedule a FedEx Ground return pickup on Monday-Friday for business locations. Pickup window is 8am-6pm.

Residential location:You can schedule a FedEx Ground return pickup on Tuesday-Saturday for most residential locations and up to 14 days in advance. Pickup window is 8am-8pm.

Also note:

Returns via any other carrier is not an option for the Technotrash Can. The label and token number can only be used once. If you do not receive the email within 2 hours or cannot print the label, please contact customer support at 1-800-305-3475